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Email marketing is one of the most direct ways to turn an audience into loyal customers. Across multiple organizations and industries, I have built and managed campaigns that delivered real results — including a 25% increase in engagement and measurable improvements in customer retention. Using CRM tools, audience segmentation, and automated workflows, I create email strategies that feel personal at scale. Every campaign I build is rooted in data and aligned with one goal: driving business growth.

Kibbi Email Marketing

Email Marketing & Automation

  • Built and managed full email marketing campaigns using HubSpot and Mailchimp, targeting both job seekers and employers with segmented lists tailored to each audience

  • Set up automated email workflows to deliver the right message to the right person at the right time — reducing manual work and improving consistency

  • Ran A/B tests on subject lines and content to continuously improve open rates and click rates

  • Used performance data to refine content strategy and drive higher engagement month over month

Tool used

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CSBC

Email Campaign Management

  • Developed and executed targeted email marketing campaigns for CSBC, reaching small and medium business owners across Canada

  • Increased email engagement by 25% through data-driven campaign development, improved segmentation, and refined messaging strategy

  • Designed visually consistent, on-brand email templates that strengthened CSBC's professional presence and member communication

  • Achieved higher conversion rates and improved customer retention through strategic campaign planning and audience targeting

Tool used

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CSBC Stakeholder Communications

Stakeholder Email Strategy

  • Managed personalized stakeholder email communications for CSBC, ensuring key partners, sponsors, and members received relevant, timely information

  • Delivered data-driven email insights to leadership to support business alignment and strategic decision-making

  • Strengthened stakeholder relationships through consistent, professional, and personalized communication that reflected CSBC's mission and values

Tool used

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UntoldCine

Email Digital Campaigns

  • Designed and executed automated email sequences for Untold Cine, a film and cinema brand, using CRM and audience segmentation strategies

  • Created personalized communication flows that guided subscribers from festival awareness to at-home viewing engagement

  • Enhanced user experience through targeted messaging that felt personal and relevant to each audience segment

  • Supported Untold Cine's growth from festival screens to home screens through strategic email campaign execution

Tool used

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